Contact Us

We’re always here to assist you! Whether you have questions about our products, need help with an order, or just want to share some feedback, please feel free to reach out.

Get in Touch

  • Email: services@loomluna.com

  • Response Time: We strive to reply to all inquiries within 24–48 hours on business days.

Support Hours

Our dedicated team operates during the following hours:

  • Monday – Friday: 9:00 AM – 6:00 PM (PDT)

  • Saturday – Sunday: Closed

Pro Tip: To help us assist you faster, please include your Order Number in your message.